POSTAGE AND PACKAGING (UK AND INTERNATIONAL)

Charges and delivery times are specified as below:

Orders made for delivery within the United Kingdom (Orders prior to 2pm):

Next Day Delivery (Royal Mail Tracked24) : £4.99

All Next Day delivery orders will be posted on the same day (before 2pm) or next day (after 2pm) and delivered within 1 Working Days, you will be provided with a tracking number by email/text.

Standard Delivery (2 Day Tracked Service): £2.99

All Standard delivery orders will be posted on the same day (before 2pm) or next day (after 2pm) and delivered within 3 Working Days, you will be provided with a tracking number by email/text.

Click & Collect: No Charge

All Click & Collect orders can be collected on the same day during trading hours, each order will be held for up to 5 days. After this time the items may be reassigned to another customer, which can result in a delay if items have to be restocked.

Hair for Salon Appointments: No Charge

Due to all hair orders being dealt with in the early afternoon, there is a cut-off time of 2pm for order hair for next day appointments. If you fail to abide by this rule then your appointment might have to be cancelled or rearranged.

You will find the best estimate to the delivery dates for your items on the product page and cart/checkout pages.

Deliveries to Europe, Africa and America

Standard Delivery (Royal Mail International Tracked): £9.99

All Standard delivery orders will be posted on the same day (before 2pm) or next day (after 2pm) and delivered within 3-7 Working Days, you will be provided with a tracking number by email/text.

Please ensure more time if hand made wigs are ordered at Mizmakeme, a confirmation will be sent to you the date in which the wig will be sent out to you, once made.

REFUND POLICY

We at Mizmakeme offer a strict refund and exchange policy on our products.

Our hair extensions are hygiene sensitive. Due to these reasons PayPal refunds are not permitted, notwithstanding Mizmakeme are happy to make an exchange on the basis of the packaging has not been tampered, open or hair has not worn.

Exchanges can be in the form of another length/type of hair or a gift card/voucher for use at a later date.

In order for an exchange you must contact Mizmakeme within 3 working days.

Please be advised that the hair extensions must be returned in its original conditions, if not an exchange cannot be issued.

**Returns must have a tracking number as we are not liable for lost returns. Once hair extensions have been received, we will check to make sure the hair extensions are intact, then process of exchange will proceed.**